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Ethics and Integrity: 3 Ways to Make 2016 Better Than 2015

January 22, 2016
, , , , , Ethics and Compliance

We began 2015 with the infamous “under” inflated footballs and ended it with a political staffer allegedly abusing a technological flaw to obtain competitive information for the benefit of his candidate. In the middle of the year we had the Volkswagen scandal, a pharmaceutical executive choosing to raise prices to astronomical levels because he could – and then being arrested for misleading investors, and of course those in power at FIFA were finally banned from professional soccer. We could all probably think of many other examples of unethical and/or illegal behavior, some of which likely happened much closer to home.

These incidents (and others) all have one thing in common – each of them occurred in a culture which provided people the opportunity to ‘break the rules’ for their own betterment. The Democratic National Committee now “expects each campaign to operate with integrity” going forward. Why do they need to say this? What does integrity mean today?

Individuals who commit ethics and integrity violations can create serious consequences for their employers, not the least of which is fines and public scrutiny. It is the responsibility of leadership to ensure that there is a culture of ethics and integrity in their organizations, and that ALL employees are on board with this culture. Creating the culture is a start, but sustaining it is crucial to long term success.

Here are three things you can do in 2016 to help ensure that everyone in your organization is acting with integrity:

  1. Leadership needs to walk the talk and lead by example. The tone at the top should demonstrate a commitment to integrity and set proper expectations for employees.
  2. Include employees in the process – employees are more likely to act in an ethical way if they feel they are included in the design of the culture. Organizations that incorporate employee input and evaluations within their Ethics and Compliance programs are more likely to sustain a culture of Ethics and Compliance.
  3. A few ethics questions on a Corporate Culture survey is a good place to start – but a stand-alone employee survey dedicated to Ethics and Compliance establishes a baseline measure that allows for a better understanding of whether integrity resides in the organization and what employees need in order to feel a part of the process and allows the organization to track improvements over time.

If you want to address situations before they become real problems, there’s no replacement for knowing what employees think and feel, and are likely to do when confronted by an ethics issue. While utilizing the results of a stand-alone employee Ethics and Compliance survey can’t eliminate all potential ethics and integrity issues, it is a way to help your organization start 2016 in the right direction.

Interested in learning more about how our clients have used stand-alone employee Ethics and Compliance surveys to create and sustain a culture of ethics and integrity? Please reach out to Sindey Dranoff of The Melior Group at 215-545-0054 ext. 108 / [email protected].

MeliorGroup Ethics and Compliance Surveys

Deflate-Gate… Integrity, Ethics And Compliance At Its Best… And Worst

September 8, 2015
, , , , , , Ethics and Compliance

Football fans in New England are rejoicing — the judge ruled that Tom Brady can play football when the season opens this week. But – the judge was careful not to say that Mr. Brady behaved in an ethical manner or that he did no wrong – but just that the NFL handled the situation so poorly that he could not punish Mr. Brady.

The word “integrity” is being tossed around like a football — the NFL Commissioner, Mr. Goodell saying that Mr. Brady put the integrity of the game of football at jeopardy, and the Patriots owner, Mr. Kraft suggesting that Tom Brady has a high level of personal integrity and he would never knowingly do anything unethical.

Whom you believe is a personal preference, but ethics and integrity are at the center of the Deflate-gate case. Employee understanding of what is right and what is wrong, and what they should do when they think something is wrong is not only at the heart of this case – it is at the heart of business in general. This goes much further than the level of air pressure in a football.

Is There A Culture Of Compliance In Your Organization? 

Employees in all organizations have an obligation to report ethical violations; whether or not they are sure what they saw was a violation. Employees are taught and trained to understand the rules and to do the right thing in business situations – but do they really understand? Will an employee report their co-worker, if not why not? Do they fear retaliation? Is there a culture of compliance in your organization?

One proven way to understand an organization’s compliance culture is to conduct a stand-alone employee Ethics and Compliance survey. These surveys are not just a few questions on the annual Employee Engagement survey – but separate, distinct and directed. Just by using a stand-alone survey employers send the message to employees that Ethics and Integrity are important to the organization.

Pinpoint Where There May Be Issues

We have used surveys to help organizations learn where there may be issues, and how to correct them. We helped one organization to pinpoint a need for more live training in a specific region. The training was shown to not only increase knowledge, but also to decrease Code of Conduct violations. In another case more directed communications were developed because of our survey.

The New England Patriots will be playing football with a full squad this fall. But the questions about the integrity of the game, the players and staff, and the equipment will still be there.

The Melior Group has developed, conducted and analyzed standalone employee Ethics and Compliance surveys for the past eight years. For more information about how we can help your company maintain a culture of compliance please contact Sindey Dranoff at [email protected] / 215-545-0054.